Vienna Home Transformed by Interior Remodel
Customer Focus
Our MOSS customers loved their Vienna home and community and its proximity to schools, entertainment, shopping, and friends. But the main level interior of the home no longer suited their family’s needs. By working with our MOSS team, design decisions came into play that helped to create the space that the homeowners envisioned. The remodel included a fully updated kitchen with a massive center island and generous pantry (with sliding barn doors!), a new mudroom (with hand-crafted cubbies and built-ins) entryway from the garage, an updated family room with built-ins around the new fireplace and television area, and a full outdoor stone patio for enjoying warm evenings. The result? An open concept contemporary space that’s a perfect fit for our customers.
Safety
This remodel was completed during the global pandemic. All CDC health and safety guidelines were followed by the homeowners and the MOSS team. There was specific care paid to the family dog to always keep him safe and within the home (but not in the active construction zone!).
Performance
The remodel work done at this Vienna home was spaced out to accomplish one portion of work at a time. For example, the outdoor work was done while the weather was comfortable – most of the patio was completed first. Then, our teams moved inside and began work in the kitchen and mudroom. Finally, the team moved into and completed work in the family room. By working in phases, the family could continue to function in their home with only slight shifts in routine.
Fairness
MOSS was fully transparent with our customers about delays due to supply chain issues; updates related to the arrival of materials, selections, and other items were communicated as quickly as possible.
Quality
The quality of the carpentry work is exquisite. The mudroom built-ins as well as the built-ins in the family room around the fireplace and television were hand-crafted by MOSS professionals.