Vienna Garage Addition Provides Space and Security
With the addition of this spacious garage, as well as the creation of the driveway down to it, these customers are now able to park their vehicles under cover and indoors as well as store sports equipment, garden tools, and other items, with the bonus of added security.
Customer Focus
Our MOSS customers love their Vienna neighborhood and community for their family. However, they realized that the lack of a garage made life a bit difficult – weather and the elements were doing a number on their vehicles (and on them when bringing in bags from their short driveway and street parking spots!), they had a great deal of items that were being stored inside the home that were better suited for a garage space, and they wanted to be able to come in and out of their home safely and securely. MOSS worked with the homeowners to understand that the ample amount of space behind their home could be used for a garage and a long driveway leading to it (that provides much more privacy) - both while keeping their spacious deck in place (MOSS simply moved the stairs for the deck from one side to the other). The end result? A gorgeous garage that meets every need and checks every box the homeowners wanted for an addition to their home.
Safety
Adding a garage addition requires careful planning, as the ground has to be leveled and prepped with attention to detail. MOSS removed a brick patio from the ground, then safely poured concrete to create the base of the garage. With that in place, the addition was built up. MOSS worked on the home throughout the global pandemic and adhered to every CDC guideline with respect to health and safety for all teammates who were part of the project.
Performance
Our MOSS customers were pleased with their garage addition, so much so that while still completing that project, MOSS was tasked with building a side entrance to the home with a hidden cabinet to store the garden hose. High performance every step of the way has led to these homeowners becoming part of MOSS’s “customers for life”, which 85% of customers say that they are.
Fairness
Part of this Vienna garage addition was the movement of the deck stairs from one side of the deck to the other. Fairness in this case meant that MOSS moved just the stairs and did not press upon the homeowners to completely re-do their deck, as there was no reason to do so.
Quality
The quality of the work done was exceptional. The garage’s James Hardie siding, chosen to match the home’s original exterior exactly, gives the garage less of a utilitarian look and feel and more of a natural flow from the home.